Website Privacy Policy

Last Revised October 4, 2023

Vivid Effective Change Ltd. (collectively, “Vivid”, the "Company", “we”, “our” or “us”) respects the privacy of our website Users (“User(s)”, or “you”) and believe that you have a right to know our practices regarding the information we may collect and use about you when you use our website at https://vivid.me including its sub-domains (collectively, the “Site”). Vivid is committed to protect the personal information that you share with us. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.

Capitalized terms which are not defined herein, shall have the meaning ascribed to them in our Terms of Use at www.vivid.me/terms-of-use-site (the “Terms of Use”), into which this Privacy Policy is incorporated by reference. 

  1. Your Consent (PLEASE READ CAREFULLY!)

This privacy policy (the “Privacy Policy”) details how your Personal Information collected via the Site is used and processed by Vivid. 

BY ENTERING, CONNECTING TO, ACCESSING OR USING THE SITE, YOU ACKNOWLEDGE THAT YOU ARE OR HAVE HAD THE OPPORTUNITY TO BECOME AWARE OF AND AGREE (IN JURISDICTION WHERE SUCH CONSENT IS REQUIRED) TO THIS PRIVACY POLICY AND VIVID’S PRACTICES DESCRIBED THEREIN, INCLUDING THE PROCESSING (INCLUDING COLLECTING, USING, DISCLOSING, RETAINING OR DISPOSING) OF YOUR INFORMATION UNDER THE TERMS OF THIS POLICY. FOR AVOIDANCE OF DOUBT, YOU HEREBY CONSENT TO THE COLLECTION, PROCESSING, TRANSFER AND USE OF YOUR PERSONAL INFORMATION. YOU ALSO ACKNOWLEDGE AND CONFIRM THAT YOU ARE NOT REQUIRED TO PROVIDE US WITH YOUR PERSONAL INFORMATION AND THAT SUCH INFORMATION IS VOLUNTARILY PROVIDED TO US.

  1.  Which information we may collect on our Users? 

We may collect two types of data and information from our Users:

2.1 Non-identifiable and anonymous information (“Non-personal Information”). We are not aware of the identity of the User from whom we have collected the Non-personal Information. Non-Personal Information is any unconcealed information which does not enable identification of an individual User, and which is available to us while such User is entering into and/or using the Site. You may access and browse the Site without disclosing personal information, although, like most websites and online services, we passively collect certain Non-Personal Information from your devices when you access and browse our Site, including: (i) technical information such as the type and version of your device and its operating system, the type of browser, screen resolution, device browser and keyboard language, Wi-Fi connectivity and the type and name of your device and/or browser, etc.; and (ii) behavioral information which may include the User’s click-stream on the Site, the activities of the User on the Site and additional information of a similar nature (collectively, “Technical and Behavioral Information”). We also use third-party service providers such as Google Analytics to obtain detailed analytics on the User's behavior on the Site.

Please note that we or our third-party service providers will collect such Technical and Behavioral Information by using certain technologies such as cookies, as further detailed below. 

2.2 Personally identifiable information (“Personal Information”). This information may identify an individual or may be of a private and/or sensitive nature. 

2.2.1 Personal Information which is provided consciously and voluntarily:

  • Communications with Vivid: Personal Information is collected from the details the Users provide as part of any communications with Vivid, by any means, including without limitation, by e-mail, telephone (such information may include marketing and communication data that includes your preferences in receiving marketing from us and your communication preferences) or otherwise. Such Personal Information may include your name and contact details and any other information which you may voluntarily provide to us. 
  • Contact Us: when using our "Contact" form available via the Site, we may collect certain information, such as your full name and email. You may also provide to us free text which includes personal information.
  • Our newsletter and other commercial materials: you may voluntarily provide us with your contact details in order to subscribe to our newsletter and to receive commercial materials from Vivid and our partners. 

2.2.2 Personal Information collected via technology: 

  • Identifiers: during your use of the Site, we will access, collect, process, monitor and/or remotely store online identifiers, such as Internet Protocol (IP) address (or MAC Address, as applicable), AD-ID or other unique identifiers, for the purpose of providing you with targeted advertising and for security, statistical and metric purposes. 
  • Geolocation data: while using the Site we will access, collect, process, monitor and/or remotely store "geolocation data", including through the collection of IP addresses and other similar information to determine your general location for analytics and security purposes. 
  • Technical and Behavioral Information: to the extent that the Technical and Behavioral Information detailed above under Section ‎2.1 will be linked to or associated with a specific individual then such information will be considered as Personal Information.

2. 3 Please note: 

  • We may cross-reference Personal Information with other Personal Information we have about you and any Non-personal Information connected or linked to or associated with any Personal Information shall be deemed as Personal Information as long as such connection, linkage or association exists. 
  • We may use third-party tracking services and usage logs, to track and analyze data from Users of the Site and for purposes of security and fraud prevention. We may also use cookies and other tracking technologies to gather information regarding your use of the Site and the information for which you searched and accessed (for more information please see below).
  1.  How Do We Collect Information about Our Users?

There are a few main methods that we use in order to collect information: 

3.1 We collect information through your entry, connection and/or use of the Site. In other words, when you are using the Site we are aware of it and may gather, collect and store the information relating to such usage. For example, when you use the Site, we gather your Technical and Behavioral Information.

3.2 We collect information which you provide us voluntarily. For example, we collect Personal Information when you communicate with us through email correspondence, telephone, social network pages, etc. We may gather, collect and store such information either independently or through the help of our authorized third-party service providers as detailed below.

3.3 We supplement information, including Personal Information, collected via the Site, as mentioned in Sections 3.1 and 3.2 above, with data obtained from other public source (e.g., Zoominfo). 

  1.  What are the purposes of the collection and processing of information? 

4.1 Non-personal Information is collected in order to:   

  • Use it for statistical and research purposes and for customization and improvement of our Site.
  • Enhance the User's experience while using the Site.
  • Keep the Site safe and secured and for prevention of fraud.

4.2 Personal Information is collected in order to:

  • Enable the operation of the Site.
  • Respond to your inquiry.
  • Ensure that the content on the Site is presented in an optimal way for you and for your device (e.g. tablet, mobile phone).
  • Display ads and send you offers. We may also use your Personal Information in delivering third party advertisements to you. This may include "targeted ads" based upon your interactions with our Site. 
  • Send you by email, SMS, phone, through web-browser notification or through the post updates, notices, announcements, and additional information related to Vivid and Vivid' products and services.
  • Conduct internal operations, such as: troubleshooting, data analysis, testing, research and statistical purposes.
  • we may use tracking technology within the email we may send you in order to improve interactions with you and to better understand whether our emails were opened and read, and such tracking may include capturing the time and date in which you opened our email messages and the type of device you use to open such emails.
  • Keep the Site safe and secured and for prevention of fraud and crime.
  • Comply with our legal obligations and in order to be able to protect our rights and legitimate interests, including in order to improve the Site. 
  • Maintain our data processing records and general administrative purposes.

Note to our Users in the EU and UK:

In order for Vivid to process your Personal Information, as detailed herein, such processing must be justified by a "basis" for processing. Please note that the Personal Information processing activities detailed herein may be justified on the basis that:

  • the processing is based on your consent - where you provide us with your consent to process your Personal Information for one or more specific purposes. For instance, before we contact you for electronic marketing purposes, you will be asked to consent to our processing of your Personal Information for this purpose. If you choose not to provide your consent for such processing activities, or if you decide later on to revoke your consent, this will affect our ability to provide you with Vivid's marketing materials;
  • the processing is necessary for performance of a contract to which you are party - generally the Personal Information that your provide to us voluntarily will be provided to us because you are interested in purchasing our products and services and will be processed by us in order to take steps, at your request, prior to entering into a contract with us. As such, we will process your contact details and Personal Information included in any job application submitted through the Site on this basis;
  • the processing is in our legitimate commercial interests - subject to your interests and fundamental rights, processing of Personal Information will take place pursuant to our legitimate interest in in offering our Users comfortable, effective and safe access to our Site. This shall include the processing of your Personal Information which is collected via technology (as detailed under Section 2 above) in order to personalize the Site, assist us in preventing crime and fraud and manage our internal operations. Where we rely on legitimate interests as a lawful basis, we carry out a balancing test to ensure that your interests, rights and freedoms do not override our legitimate interests.
  • the processing is necessary to comply with a legal obligation - we may process your Personal Information for disclosure of information to authorities and to comply with our legal obligations (e.g., paying taxes); and

Note to non-EU Users and Participants:

BY ENTERING, CONNECTING TO, ACCESSING OR USING THE SITE, YOU CONSENT TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION AS SPECIFIED HEREIN.

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  1. Cookies 

When you access or use the Site, we and/or our third-party service providers may use industry-wide technologies such as cookies, web beacons, pixels, clear gifs and other similar tools (or other similar technologies), which store certain local information on your device ("Local Storage") which may enable us, inter alia, to recognize your device from those of other Users of the Site, to improve the Site's performance, to deliver a better and more personalized service according to the User's individual interests and the device or browser used, to track Users' use of the Site, to gather information about the Users' approximate geographic location (e.g. city), to prevent fraud and/or abuse, to estimate our audience size and usage pattern, for the purpose of providing you with targeted advertising and to perform other analytics and to develop our Site.  

Such information is locally stored in the User's device. Vivid and/or our authorized third party service providers may access such information. Vivid and/or our authorized third-party service providers may use both session cookies (which expire once you close the web-browser) and persistent cookies (which stay on the User’s device until he/she deletes them). Such Local Storage used by the Site may store non-personal information (such as the different pages viewed by a User within the Site) as well as User persistent identifier, which will be collected in accordance with the terms specified herein. 

Most devices and browsers will allow you to erase cookies from your device’s hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. However, if you block or erase cookies, your experience of the Site may be limited. Please note that unless you block the acceptance of cookies, the Site will utilize cookies upon your use of the Site. If you want to remove previously stored cookies, you can manually delete the cookies at any time. However, this will not prevent the Site from placing further cookies on your device unless and until you adjust your settings as described above.  For detailed instructions regarding the blocking of cookies, please refer to your browser 'help', 'tool' or 'edit' section or see http://www.allaboutcookies.org/manage-cookies/. Below are links to instructions regarding the blocking of Cookies on commonly used web-browsers:

It is possible to opt-out of having your browsing activity within the Site recorded by performance cookies. Please note that we use Google Analytics as our service provider in order to track Users' activities on the Site, including by use such services' persistent cookies. Google provides a browser-add on which allows users to opt-out of Google Analytics across all websites, which can be downloaded here: https://tools.google.com/dlpage/gaoptout. 

  1.  Sharing Information with Third Parties

6.1 Vivid respects your privacy and will not disclose, share, rent, or sell your Personal Information to any third party, other than as permitted under this Privacy Policy. 

6.2 In addition to using the information collected by us for the purposes described under Section ‎4 above, we may also share your information in the following cases: 

  • Service Providers: Please note that we collect, hold and/or manage Personal Information through Vivid's authorized third parties vendors of certain products or services (such as, cloud services) (including, as applicable, their affiliates) solely and limited to providing us with such requested services, and not for any other purposes. Such vendors may be located in a country that does not have the same data protection laws as your jurisdiction. For more information regarding our Service Providers, please refer to Section ‎10 below.
  • In addition, we may share Personal Information in the following cases: (a) to satisfy any applicable law, regulation, legal process, subpoena or governmental request; (b) to enforce this Privacy Policy and/or the Terms of Use, including investigation of potential violations thereof, and to defend against any claims or demands asserted against us by you or on your behalf; (c) to detect, prevent, or otherwise address fraud, security or technical issues; (d) to respond to claims that contact information (e.g. name, e-mail address, etc.) of a third-party has been posted or transmitted without their consent or as a form of harassment; (e) to protect the rights, property, or personal safety of Vivid, its Users or the general public; (f) by virtue of undergoing any change in control, including by means of merger, acquisition or purchase of all or substantially all of the assets of Vivid, so long as such acquirer maintains the same privacy terms hereunder; or (g) pursuant to your explicit approval prior to the disclosure. 

6.3 For avoidance of doubt, Vivid may use Non-personal Information and transfer and disclose it to third parties at its discretion, including without limitation for statistical, analytical and research purposes and for customization, developing and improvement of the Site.

  1.  Deletion or Modification of Personal Information 

Vivid acknowledges that applicable law may provide you with certain rights relating to your Personal Information, including the right to access, modify and/or delete Personal Information we collect and process about you. If you wish to access or to correct, amend, or delete Personal Information, please send us an email to: privacy@vivid.me and we will respond within a reasonable timeframe, but in any event no later than permitted by applicable law. 

Note to our Users in the EU and UK: 

You may have the following rights (by virtue of EU and UK law) in respect of your Personal Information:

  • Right to access: you may have the right to request access to your Personal Information that is held by Vivid. 
  • Right to rectification: if the Personal Information processed by Vivid is incorrect or incomplete, you may have the right to have your Personal Information rectified.
  • Right to erasure: under certain conditions, you may be entitled to require that Vivid deletes your Personal Information (e.g. if the continued processing of those data is not justified).
  • Right to portability: you may have the right to (i) receive the Personal Information concerning you, or (ii) transfer your Personal Information between data controllers (i.e. to transfer your Personal Information to another entity). The right to data portability only applies where your Personal Information is processed by us with your consent or for the performance of a contract and when processing is carried out by automated means. 
  • Right to object to or withdraw consent: where that lawful basis for processing your Personal Information is either "public interest" or "legitimate interests", those lawful bases are not absolute, and you may have a right to object to such processing. Where you object to processing based on our legitimate interests, we shall no longer process your Personal Information unless (i) we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or (ii) for the establishment, exercise or defense of legal claims. If the processing of your Personal Information is based on your consent, you have the right to withdraw your consent to such processing at any time. 
  • The right to restrict processing – under certain circumstances, you may have the right to obtain the restriction of the processing of your Personal Information. 
  • Right to lodge a complaint: you have the right to lodge a complaint before the relevant data protection authority or supervisory authority of your jurisdiction. Contact details of the various EU supervisory authorities can be found at https://edpb.europa.eu/about-edpb/about-edpb/members_en#member-fr. The Information Commissioner’s Office is the UK’s supervisory authority, and can be contacted at https://ico.org.uk/global/contact-us/.  

We may refuse to comply with your request if it is manifestly unfounded, excessive or repetitive in nature.

To exercise these rights, where applicable, please contact us by sending an email to: privacy@vivid.me

  1.  Minors 

The Site is intended for Users over the age of sixteen (16). Therefore, Vivid does not intend and does not knowingly collect Personal Information from children under this age. We reserve the right to request proof of age at any stage so that we can verify that minors under this age are not using the Site. If we learn that we collected Personal Information from minors under the age of sixteen (16) we will delete that information as quickly as possible. Please contact Vivid at privacy@vivid.me if you have reasons to suspect that Vivid collected Personal Information from minors under the age of sixteen (16) and we will delete that information as quickly as possible.

  1.  Security 

We take reasonable measures to maintain the security and integrity of our Site and prevent unauthorized access to it or use thereof through generally accepted industry standard technologies and internal procedures. Your Personal Information is hosted on third parties’ servers, which provide advanced strict security standards (both physical and logical). Please note, however, that there are inherent risks in transmission of information over the Internet or other methods of electronic storage and we cannot guarantee that unauthorized access or use will never occur. VIVID SHALL NOT BE RESPONSIBLE OR LIABLE FOR UNAUTHORIZED ACCESS, HACKING, OR OTHER SECURITY INTRUSIONS OR FAILURE TO STORE OR THE THEFT, DELETION, CORRUPTION, DESTRUCTION, DAMAGE, OR LOSS OF ANY DATA OR INFORMATION.    

  1.  Third Party Service Providers 

While using the Site we may be using third party service providers, who may collect, store and/or process the Personal Information detailed herein. Such third parties may be located in a country that does not have the same data protection laws as your jurisdiction. Vivid uses commercially reasonable efforts to engage with third parties that post a privacy policy governing their collection, processing and use of non-personal and personal information. Such third parties’ software or services may include without limitation the following categories of service providers: 

  • Analytics services (for example, Google) 
  • Website building and hosting services (for example, Webflow)
  • Cloud storage services (for example, Firebase – Google)
  1. Links to Third Party Websites 

Certain links provided in the Site permit Users to leave our Site and enter non-Vivid sites or services. Those linked sites and services are provided solely as a convenience to you. Those linked sites and services are not under the control of Vivid and it is not responsible for the availability of such external sites or services, and does not endorse and is not responsible or liable for any content advertising, products, services or other information on or available from such linked sites and services or any link contained in a linked site or service. Vivid reserves the right to terminate any link at any time. You further acknowledge and agree that Vivid shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such linked sites or resource.

Most of such linked sites and services provide legal documents, including terms of use and privacy policy, governing the use thereof. It is always advisable to read such documents carefully before using those sites and services, inter alia, in order to know what kind of information about you is being collected.

  1.  International Data Transfer 

We may transfer information collected about you, including Personal Information, to affiliated entities, or to other third party service provides (as provided herein) across borders and from your country or jurisdiction to other countries or jurisdictions around the world, including outside the EEA and/or the UK. Please note that we may transfer such information to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to such transfer of information. Any transfer of data will be in accordance with the safeguards permitted under applicable privacy laws.

Note to our Users in the EU and UK: 

If you are located in the EU or UK, you have a right to further information regarding the appropriate safeguards used by us when transferring your Personal Information outside of the EU or UK (as applicable).  

In order to keep your Personal Information safe, we apply strict safeguards when transferring it outside of the EU or UK, which may include the following: 

  • Transferring your personal information to countries approved by the European Commission or UK government (as applicable) as having adequate data protection laws, such as Israel; and
  • Entering into standard contracts that have been approved by the European Commission or UK government (as applicable) and which provide an adequate level of  protection for your Personal Information in the recipient country.
  1. Direct Marketing

You hereby agree that we may use your contact details you provided us with (including, without limitation, your e-mail address) for the purpose of providing you commercial and/or non-commercial materials related to our current and/or future activities and/or products. You may withdraw your consent by sending a written notice to Vivid e-mail address privacy@vivid.me or alternatively follow the instructions for removing yourself from the mailing list which are available in the message transmitted to you.

  1. Data Retention

We will retain and use your Personal Information for as long as we are confident that it is accurate and can be relied upon. Personal Information which is no longer required for the purpose for which it was initially collected will be deleted unless we have a valid justification to retain it which is permitted under applicable law, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

  1. Changes to the Privacy Policy 

Vivid reserves the right to change this policy at any time, so please re-visit this page frequently to check for any changes. In case of any material changes, we will make reasonable efforts to post a clear notice on the Site or we will send you an e-mail regarding such changes (to the extent that you provided us with such e-mail address). Such material changes will take effect seven (7) days after such notice was provided on our Site or sent to you via e-mail, whichever is the earlier. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” and your continued use of the Site on or after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes. In the event that the terms should be amended to comply with any legal requirements, the amendments may take effect immediately, or as required by the law and without any prior notice.

  1.  Got any Questions? 

If you have any questions (or comments) concerning this Privacy Policy, you are most welcome to send us an email to the following address: privacy@vivid.me and we will make an effort to reply within a reasonable timeframe. 

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